Breaking down barriers to business digitalisation  

Digital transformation is key to boosting efficiency and remaining competitive for organisations. It is key to embrace digital tools and technologies which can streamline operations, increase productivity, and cut down on wasted efforts. The main obstacle businesses face when looking at digitalisation is overcoming human resistance to change.

We will look at breaking down barriers to accepting transformation and provide insights into the secrets of successful digitalisation. This blog will also explore how Centerpoint prevails against Excel or ERP tools your organisation has outgrown.

Why is there resistance to business digitalisation?

A change in anyone’s life or routine can cause a natural response of uneasiness and resistance. When an individual is accustomed to a certain process and feels confidence in executing tasks, it can come as a shock to know that it needs to be replaced. This can cause uncertainty and negatively affect individuals and organisations.

So, what are some common obstacles that create resistance?

1.  Lack of understanding

Occasionally, there will be issues caused by a lack of understanding regarding the necessity and the benefits of digitalisation. However, training, education and effective communication can help bridge this knowledge gap.

2.  Fear of the unknown

Another huge factor to resistance is fear and uncertainty. How the change will affect their job security, the company’s future, and their family’s future. Reassurance, careful communication and being understanding can assist in mitigating this fear.

3.  Comfort with the accustomed

Employees can get used to existing processes, even if they are less efficient and outdated. But by demonstrating the benefits and improvements of digitalisation it can create an environment they are able to embrace change in.

4.  Technological challenges

Resistance is sometimes caused by a fear of technology or a misconception that it may be too complex and difficult to comprehend. ERP solutions like Centerpoint are designed to be used with ease and offers support to address any concerns.

5.  Change fatigue

Another factor that may impact employees is fatigue lead by frequent changes. This can be resolved by prioritising or gradually implementing changes.

How can a business overcome resistance to change?

So now that we know why there are reservations when it comes to business digitalisation, let’s look at how to overcome it and boost workflow.

1.  Effective communication

Open communication is vital when it comes to change, it ensures staff can level expectations, understand benefits and alleviate any concerns. By encouraging employees to ask questions and provide feedback it can also smooth out any misunderstandings and assist in the transition period.

2.  Involve stakeholders

Engaging key stakeholders, including employees from different levels, in the decision-making process can foster a sense of commitment and bond. This involvement creates a more well-informed and tight-knit team.

3.  Training and education

Provide comprehensive training programs that are practical and ensure employees are prepared for the use of new digital tools. Centerpoint ERP offers user-friendly interfaces, masterclass training sessions and expert support.

4.  Highlight success stories

Share stories of successful digital transformation within the organisation, or industry. Real-life examples can motivate and inspire employees, at the least, it would display the efficacy of digitalisation.

5.  Supportive leadership

Of course, leadership plays a crucial role in driving and maintaining change. An up-to-date leadership team can dispel any qualms regarding transformation and can exhibit enthusiasm and commitment to the process.

6.  Celebrate milestones

It is also important to acknowledge and celebrate small victories along the way, recognising employees and achievements can boost morale and maintain momentum.

Bridge the digital transformation gap with Centerpoint ERP

Centerpoint ERP is an ideal choice for organisations aiming to enhance business processes through digital transformation. If you are new to ERP or looking to upgrade your current system or systems, we can help.

     • User-friendly interface: Centerpoint ERP features an intuitive design, which enables quick adaptation and utilisation. This user-friendly approach reduces resistance and enhances user adoption rates.

     • Support and training: Centerpoint provides support teams and training resources to help organisations break down barriers around change and have a smooth transition.

     • Seamless integration: This ERP system seamlessly integrates modules, allowing data to flow effortlessly across the organisation. This addresses the fear of technological changes and data discrepancies.

     • Ease of deployment: Unlike many other systems, Centerpoint takes days to implement rather than months, which ultimately minimises disruptions and enables immediate benefits.

     • Real-time data access: Organisations are able to gain access to real-time data to make informed decisions and mitigate any resistance stemming from a need for more information and data.

     • Comprehensive solution: Centerpoint ERP has all relevant data available in one place with its suite of modules making it easier for employees to adapt to change. No expensive add-ons or unnecessary complexities.

Business digitalisation is no longer an option but a necessity to stay competitive in today's fast-paced business world. Overcoming resistance to change and addressing the barriers to digitalisation are critical steps in the process.

Interested in learning more? Click here!

We would love to hear from you, contact us!

‍